I’ve been doing research for a client to determine customer relationship management systems (CRM) most suitable for her company. After creating a list of 40+ options, I decided enough was enough and to select my top CRM picks even if I didn’t yet have all the details to fill the numerous columns within in the spreadsheet I had created. Sometimes you have to move forward with imperfect action to make progress. Therefore, I went through the list and identified 6 or 7 CRM providers who fit the bill for this particular client. Then I went through the list again to focus on the features each offered. I was able to narrow the list down to 3 CRM providers based on this deep dive.
The 3 CRMs I selected are Nimble, Zoho CRM, and Insightly. They were chosen for the ease of use, price, features, and flexibility. I had planned to write a detailed comparative review, but it seems someone (or rather FitSmallBusiness.com) already beat me to it. I’m sure there are other similar pieces out there, but this particular comparison was so well written and organized, I felt it would be best to share it with you instead of trying to recreate the wheel. Without further ado, I present the link to the Best CRM for Small Business written by FitSmallBusiness.com.